Kramer & Frank’s Healthcare Collections Group represents some of the region’s largest hospitals and health care systems, as well as smaller providers and individual Healthcare practices. The firm’s Healthcare Collections practice requires an expert understanding of the interplay between health insurance programs and a patient’s ultimate financial responsibility. It also requires a high level of interpersonal skills, in that patients often do not understand the portion of their care that insurance covers and the portion for which they must pay. Kramer & Frank’s Healthcare Collections Group understands that the health care industry requires a softer touch with its patients. Its Healthcare Collection Administrators are highly skilled and experienced in these areas.
The firm’s Healthcare Collections practice includes non-attorney Collection Administrators who complete the non-legal aspects of collecting each claim with the aid of Kramer & Frank’s state-of-the-art, proprietary communications and computer system. All activities performed by Collection Administrators are under the supervision and control of our attorneys. The Collection Administrators’ skill and the firm’s technology make the resolution of claims expeditious and cost effective.
If voluntary payment arrangements are not established, the claim can proceed to litigation. Kramer & Frank’s collection attorney are responsible for the litigation of all cases, including preparing pleadings and motions, completing discovery, appearing at dockets, conducting hearings and trials, securing judgments, and pursuing post-judgment remedies.
Kramer & Frank’s Healthcare Collection Group’s expertise includes pursuing denied Medicare and commercial carrier insurance disputes; handling probate, bankruptcy, workers’ compensation and lien claims; resolving third party and insurance billing matters; handling Medicare bad debt issues; and processing charity applications as directed by clients. All members of the Healthcare Collections Group are well-versed in HIPAA compliance, and receive additional compliance training annually.
Kramer & Frank Healthcare Collections Group practices in Missouri, Kansas and Southern Illinois. We offer contingent and hourly billing fee arrangements.